Shipping + Handling
We have a 3-5 business day processing time on all items within the shop unless otherwise noted. We start processing orders as soon as we receive them and most ship out sooner.
This allows us time to organize the orders we receive. As well as make any items or pillows in your order that are "made to order" and do so with the same attention to detail we give to each order.
MADE TO ORDER ITEMS:
Items marked as made to order may require 7-10 days to make on top of the 3-5 day processing time. Please allow up to 14 days for your order to ship for the following items
Tribe Collection Pillows
Custom orders can take anywhere from 3-6 weeks to make.
We try to ship all orders Priority Mail 2-3 day shipping via USPS. Please note, orders can be delayed due to holidays and inclement weather.
USPS shipping methods may vary as we try to keep a flat rate shipping for all products. As USPS rates and structure has been changing, we are monitoring the best ways to get your packages to you but ask to be patient with USPS. Once your package ships and has an assigned tracking number, it is out of our hands and any losses or missing packages may require contacting your local carrier annex.
We provide tracking information on all of our shipments. You will be notified of your tracking number once your order is shipped.